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Northgate Clinics · Voice booking agent · 2026

A voice assistant that answers the phone at 2am

Appointment calls answered around the clock, booked straight into the real calendar.

Live App Interactive Workspace
Fully Interactive Model

NORTHGATE CLINICAL VOICE AI

Real-time Telephony Agent · Zero Latency Audio Stream

VOICE MODEL:Aria (Ultra-Natural Neural)

CLICK BUTTON BELOW TO TEST REAL VOICE CONVERSATION

LIVE AUDIO TRANSCRIPTION & INTENT PARSER
Voice AI: Hello! Welcome to Northgate Clinics intelligent voice reception.
Patient: Hi, I'd like to schedule a cardiology consultation for next week.
Voice AI: I have an opening tomorrow at 10:30 AM with Dr. Aris. Shall I confirm your slot?

The situation

A third of calls went to voicemail. Most callers never rang back — they booked with someone else.

What we built

  • A natural phone voice that books, moves and cancels appointments in their live diary.
  • Anything clinical or unusual is transferred to staff with a written summary attached.
  • Every call transcribed and searchable, so nothing depends on memory.

What changed

68% → 100%
Calls answered
+240 / mo
After-hours bookings
−19%
No-shows

Technology Stack

Voice agentCalendarTranscriptsEscalation